Last Updated: February 10, 2026

At improving-playfully.com, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle the information you provide when you apply for our courses via our website.

1. Data Controller

The entity responsible for your data is: Improving Playfully ehf. Email: info@improving-playfully.com

2. Information We Collect

When you submit an application form on our website, we collect the following:

• Identity Data: First name, last name, and personal kennitala.

• Contact Data: Email address and phone number.

• Business Data: Company name and company kennitala (if applicable).

• Additional Information: Any personal details shared in the “Other” field of the application.

3. How We Use Your Data

We process your information based on the following legal grounds:

• To Manage Your Application: We use your data to organize workshops and communicate with you about your participation.

• To Comply with Icelandic Law: We retain certain data (like kennitalas and transaction records) to fulfill tax, accounting, and legal obligations in Iceland.

• Newsletter: If you apply, your email is added to our mailing list (sent approx. 3 times per year). You can opt-out at any time via the link in our emails.

4. Data Storage and Security

We take the security of your sensitive information seriously:

• Hosting: Our website and email services are hosted by Hitrost (Hitrost d.o.o.). Your data is stored on secure servers located within the EEA.

• Encryption: We use SSL/TLS encryption to protect data transmitted via our website forms.

• Manual Handling: Because we handle payments manually, your bank details are never stored on our website; they are processed solely through secure Icelandic banking portals.

5. Third–Party Sharing

We do not sell your data. We do not share your personal information with third parties for marketing purposes. Your data is only accessed by Improving Playfully ehf for the purposes of workshop organization.

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements under Icelandic law.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of the data we hold about you.

• Correction: Ask us to fix inaccurate information.

• Erasure: Request that we delete your data (the “right to be forgotten”).

• Withdraw Consent: Unsubscribe from our mailing list at any time.

To exercise these rights, please contact us at info@improving-playfully.com.